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GENERAL CONDITION

The present general conditions govern the use of this site dianedartiste.com.
This site is owned and operated by Diane Deslauriers
By using this site, you indicate that you have read and understood the terms of use and that you agree to abide by them at all times.

Type of site: e-commerce

Intellectual property

All content published and made available on this site is the property of Diane Deslauriers and its creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of this site.

Accounts

When you create an account on our site, you agree to the following:

  1. that you are solely responsible for your account and the security and confidentiality of your account, including any passwords or sensitive information attached to such account, and

  2. that all personal information you provide to us through your account is current, accurate and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you use our site illegally or violate the Terms of Acceptable Use.

Sales of goods and services


This document governs the sale of goods made available on our site.

The goods we offer include:

  • Visual art

The properties linked to this document are the properties that are displayed on our site at the time you access it. This includes any products listed as out of stock. All information, descriptions or images that we provide about our goods are described and presented with the greatest possible accuracy. However, we are not   legally bound by such information, descriptions or images as we cannot guarantee the accuracy of each product or service provided by us. You agree to purchase such goods at your own risk.

Payments

We accept the following payment methods on this site:

  • Bank card

  • PayPal

  • Interac Online

When you provide us with your payment information, you are confirming to us that you have authorized the use of and access to the payment instrument you have chosen to use. By providing us with your payment details, you confirm that you authorize us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or any of our Terms of Service, we reserve the right to cancel your transaction.

Transport and delivery

When you make a purchase from our site, you agree and acknowledge that you provide a valid email and shipping address for the order. We reserve the right to modify, reject or cancel your order whenever necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment method. Although we aim to provide you with an accurate estimate of shipping times and costs, these may vary due to unforeseen circumstances.

Repayment

Reimbursement of goods

We accept refund requests on our site for products that meet any of the following requirements:

  1. the good is broken

  2. the property is not as described

  3. The good does not meet the expectations of the user

Refund requests can be made within 10 days of receipt of your goods.

Refunds do not apply to the following products/services:

  1. customs and import fees

 

Returns

Returns can be made in person at the following locations: As per agreement

Please follow this procedure to return your items by mail:
If there was a breakage found upon receipt, please send a photo to see the damage before making the return. Make sure that the packaging protects the work. The refund will be made only after return of it.

Limitation of Liability

Diane Deslauriers or one of its employees will be held responsible for any problem resulting from this site. Nevertheless, Diane Deslauriers and her employees will not be held responsible for any problem resulting from any irregular use of this site.

Indemnity

As a user, you hereby indemnify Diane Deslauriers from any liability, cost, cause of action, damage or expense arising out of your use of this site or your violation of any of the provisions set out in this document.

Applicable laws

This document is subject to the applicable laws of Canada and is intended to comply with its necessary rules and regulations.

For EU residents, GDPR is the applicable law that governs this document. In the event of any inconsistency between any provision of this document and the GDPR, the rules of the GDPR shall take precedence.

Divisibility

If at any time any of the provisions set forth herein are held to be inconsistent or invalid under applicable law, such provisions shall be deemed void and shall be severed from this document. All other provisions will not be affected by law and the rest of the document will still be considered valid.

Amendments

These terms and conditions may be amended from time to time to maintain compliance with the law and to reflect any changes to the way we run our site and the way we expect users to behave on our site. We recommend that our users check these terms and conditions from time to time to ensure that they are aware of any updates. If necessary, we will notify users by email of changes to these terms or we will post a notice on our site.

Contact

Please contact us if you have any questions or concerns. Our contact details are as follows:

(514) 562-2767
dianedartiste@gmail.com
1080 Lac-Connelly Road, St-Hippolyte, QC J8A 2B6

Effective date: May 19, 2022.

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